Pegasystems
Principal Engineer, Technical Support, Security
Full details on LinkedIn
The complete job description, requirements, and application details are available on the original posting.
View Full Job Details on LinkedInAbout Pegasystems
Pegasystems Inc. (PEGA) is a global enterprise software company based in Waltham, Massachusetts, founded in 1983 by Alan Trefler. The company specializes in AI-powered decisioning, workflow automation, and business process management (BPM) solutions aimed at driving enterprise transformation. Pega has evolved significantly since its inception, moving from business rules management systems to integrating advanced technologies like robotic process automation (RPA) and customer relationship management (CRM). Pega's flagship offering, Pega Infinity, is a unified suite that combines BPM, CRM, and AI to facilitate digital transformation. The company emphasizes a collaborative approach between business and IT, making technology more accessible for users. Pega serves some of the world's largest organizations, focusing on long-term partnerships and delivering innovative solutions that enhance customer engagement and operational efficiency. Alan Trefler continues to lead the company as CEO and Chairman, guiding its commitment to innovation and client success.
Security at Pegasystems
Compiled from public job postings, careers pages, and company materials. Data may not reflect current state — verify during interviews.
Security Philosophy
“Pega's stated philosophy focuses on accountability and the protection of information as a 'top priority.' The company emphasizes transparency through security bulletins and maintains a Trust Center to detail its certifications and security standards. Specific internal developer-enablement philosophies are not publicly documented.”
Security Team
Pegasystems' security leadership includes Carlos Fuentes as the Chief Security Officer. The company actively recruits for roles such as 'Senior Cloud Security Engineer' and 'Principal Engineer, Technical Support, Security'. Detailed organizational charts and the specific reporting model (centralized vs. embedded) for Application Security are not publicly available.
Key Initiatives
- Pega maintains a formal Vulnerability Testing Policy for Pega Cloud, requiring clients to submit service requests and report critical findings within 24 hours.
- The company also publishes security advisories and bulletins for vulnerability remediation.
- Pega Academy previously offered an 'Application Security' module for platform configuration, though it is currently archived.
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